FAQs
Frequently Asked Questions
About B & B Complete Wound & Wellness
B & B Complete Wound & Wellness is a woman-owned, provider-owned healthcare practice founded by two nurse practitioners and supported by a physician medical director.
Our services span three primary areas:
- Facial Aesthetics & Skin Rejuvenation
- Wellness, Hormone Optimization & Medical Weight Management
- Advanced Wound & Ostomy Care
Our goal is to provide personalized care that supports how you look, feel, function, and heal.
Our office is located at:
911 N Tennessee St., Suite 101
Cartersville, GA 30120
Phone: 470-684-1340
In addition to office-based services, we provide mobile wound and ostomy services for appropriate patients and partner with long-term care, skilled nursing, rehabilitation, and assisted living facilities.
Our practice is led by advanced practice nurses with specialized training and certification.
Tonja Briggs, APRN, FNP-C, CWON-AP, CFCN
Family Nurse Practitioner, Certified Wound and Ostomy Nurse–Advanced Practice, and Certified Foot Care Nurse
Felecia Gregory, APRN, FNP-C, CWCN-AP
Family Nurse Practitioner and Certified Wound Care Nurse–Advanced Practice
Our providers hold certifications through the Wound, Ostomy and Continence Nursing Certification Board (WOCNCB), which is recognized as a leading specialty certification organization in wound, ostomy, and continence nursing.
Aesthetics
Our aesthetic services are designed to provide natural-looking facial rejuvenation and improve overall skin health. Depending on your individual goals and provider assessment, services may include:
- Jeuveau® neurotoxin
- Evolysse™ hyaluronic acid filler
- Lip enhancement and Lip Flip treatments
- Microneedling
- Chemical peels
- PRP/PRF regenerative treatments
- PRP/PRF gel or biofiller
- Exosome and peptide-enhanced treatments
- Skin rejuvenation
- Hair-restoration treatments
- Diamond microdermabrasion
- Sclerotherapy for appropriate spider veins
Your provider will discuss your goals, medical history, treatment options, expected results, and appropriate aftercare before treatment.
You do not have to decide before your appointment.
We begin with an individualized assessment and discuss what you would like to improve. Your provider can then recommend options based on your anatomy, skin, goals, medical history, and treatment preferences.
We offer Jeuveau®, a botulinum toxin type A neuromodulator, for appropriate patients. It is commonly used to temporarily improve the appearance of certain facial lines caused by muscle movement.
We offer Evolysse™ hyaluronic acid (HA) filler as one of our injectable filler options.
We also offer regenerative options such as PRP/PRF gel or biofiller for appropriate patients who are interested in treatments using their own blood-derived components.
Yes. We offer microneedling with several treatment options that may include hyaluronic acid, peptides, exosomes, or PRP, depending on your goals and clinical appropriateness.
Microneedling may be used to support improvements in skin texture, tone, fine lines, the appearance of certain scars, and overall skin rejuvenation. PRP-based treatments may also be used as part of a hair-restoration plan when appropriate.
Wellness & Hormone Optimization
Our wellness services are individualized and may include:
- Hormone optimization
- Medical weight management
- Nutritional counseling
- Thyroid optimization when clinically appropriate
- Peptide therapies
- NAD intramuscular injections
- Nutraceutical support
- Other individualized wellness therapies
Treatment recommendations are based on your health history, symptoms, goals, laboratory findings when appropriate, and provider evaluation.
Yes. We provide individualized hormone optimization for women and men.
Options may include pellet and non-pellet therapies when clinically appropriate. Your provider will review your symptoms, medical history, laboratory results, potential benefits, risks, and treatment alternatives before recommending a treatment plan.
Yes. EvexiPEL® hormone pellet therapy is available for appropriate female and male patients.
Hormone therapy is not appropriate for everyone, so treatment begins with a clinical evaluation and appropriate laboratory testing.
Yes. Thyroid evaluation and optimization may be incorporated into a patient’s wellness plan when clinically appropriate.
Medical Weight Management
Yes. We provide medical weight management based on each patient’s health history, needs, and goals.
A program may incorporate nutrition guidance, lifestyle support, medical monitoring, and medication when clinically appropriate.
GLP-1-based treatment options may be available for appropriate patients following medical evaluation.
Because medication selection and dosing are individualized, your provider will determine whether a GLP-1 medication or another weight-management approach is appropriate for you.
Yes. We believe successful weight management involves more than medication alone. Nutritional counseling and lifestyle guidance may be incorporated into your individualized treatment plan.
Wound Care
Our providers evaluate and manage a wide variety of acute and chronic wounds, including:
- Pressure injuries
- Diabetic wounds
- Chronic or non-healing wounds
- Vascular-related wounds
- Surgical wounds
- Traumatic wounds
- Complex wounds requiring advanced management
Treatment is based on a comprehensive assessment of the patient and the factors contributing to delayed healing.
Our wound-care services are provided by WOCNBC-certified advanced practice nurses with specialized wound and ostomy expertise.
We focus on more than simply selecting a dressing. Effective wound management may require evaluation of the wound itself as well as pressure, circulation, nutrition, diabetes, infection risk, mobility, underlying medical conditions, and other barriers to healing.
When appropriate, treatment may include advanced dressings, debridement, negative-pressure wound therapy, vascular assessment, regenerative therapies, and advanced biologic treatments.
Yes. Our providers may perform appropriate wound debridement when clinically indicated.
The type and extent of debridement are determined by the wound assessment, patient condition, medical necessity, and provider judgment.
Yes. We provide evaluation and management of negative-pressure wound therapy (wound VAC) for appropriate patients.
Yes. Depending on the wound, medical necessity, insurance requirements, and patient-specific factors, advanced therapies may include:
- Advanced wound dressings
- Debridement
- Negative-pressure wound therapy
- PRP-based wound therapies
- Skin substitutes/advanced biologic products when medically appropriate
Not every therapy is appropriate for every wound. Treatment recommendations are made after clinical evaluation.
Yes. Our providers can provide diabetic foot assessment and appropriate foot-care services for eligible patients.
Diabetic foot care may be incorporated into our facility-based wound care services or in-home mobile wound care services, allowing us to address foot-care needs as part of a more comprehensive approach to wound prevention, early identification of skin and foot concerns, and ongoing wound management when appropriate.
Mobile Wound Care
Yes. Unlike our aesthetics and wellness services, which are primarily office-based, wound and ostomy services may be provided in mobile and facility-based settings when appropriate.
Mobile services may be available in homes, residential settings, assisted living communities, skilled nursing facilities, rehabilitation facilities, and long-term care settings depending on the patient’s needs and service area.
Yes. We offer a specialized Wound Care Management & Pressure Injury Prevention Partnership Program for skilled nursing, rehabilitation, long-term care, and assisted living organizations.
Our goal is to work alongside a facility’s existing clinical team rather than simply function as an outside wound-care provider.
Partnership services may include WOCNBC-certified clinical oversight, wound-care consultation, pressure-injury prevention, staff education, prevalence tracking, quality-improvement support, documentation support, and assistance with survey readiness.
Yes. Patient-specific wound-care services are separate from facility management partnership programs.
Individual residents may receive clinically appropriate wound, ostomy, diabetic foot, and advanced wound-care services regardless of whether the facility participates in a management partnership.
Ostomy Care
Yes. We provide ostomy evaluation, troubleshooting, education, and support.
Our providers can help patients experiencing issues such as pouching difficulties, leakage, peristomal skin problems, fitting concerns, and other ostomy-related challenges.
No. Patients may seek assistance specifically for ostomy-related concerns, education, troubleshooting, or peristomal skin issues.
Insurance, Self-Pay & Memberships
Insurance billing may be available for eligible wound-care services when appropriate and covered by the patient’s plan.
A patient’s individual coverage, deductible, coinsurance, copayment, authorization requirements, and medical-necessity criteria are determined by the insurance plan.
Aesthetics and many wellness services are generally elective or self-pay services.
No. B & B VIP Memberships are not health insurance and are not a substitute for health insurance.
They are designed to provide benefits and savings on designated eligible services offered through our practice.
Wound-care services are not included or covered by the monthly VIP membership fee and are billed separately from membership services.
When applicable, wound-care services are typically billed to the patient’s insurance. Patients remain responsible for any applicable deductibles, copayments, coinsurance, non-covered services, or other patient responsibility determined by their insurance plan.
Self-Pay Exception for VIP Elite Members: If a patient does not have insurance and is paying entirely out of pocket for wound-care services, the VIP Elite 20% discount on eligible services may be applied to the self-pay wound-care charges.
The VIP Elite discount does not reduce insurance-billed charges, deductibles, copayments, coinsurance, or other amounts determined to be the patient’s responsibility under an insurance plan. It applies only when the wound-care service is being provided on a self-pay basis and is otherwise eligible for the membership discount.
VIP memberships are not health insurance and are not a substitute for health insurance. Membership benefits and discounts are subject to the terms, exclusions, and eligibility requirements of the applicable membership agreement.
You do not need to purchase a VIP membership to receive wound or ostomy care from B & B Complete Wound & Wellness.
We currently offer three primary membership options:
VIP Aesthetics — $125/month
Designed for patients who regularly use aesthetic and skin-rejuvenation services. Includes designated membership benefits, eligible discounts, priority booking subject to availability, and early access to designated events.
VIP Wellness — $150/month
Designed for patients participating in wellness, hormone optimization, weight-management, and related programs. Includes designated wellness benefits and eligible discounts.
VIP Elite — $200/month
Our combined option for patients who want access to eligible benefits across both aesthetics and wellness.
An additional family member (1) may be added to eligible membership arrangements for an additional monthly fee. Custom packages may also be available.
Specific benefits, eligibility requirements, exclusions, and membership terms are provided in the applicable membership agreement.
Appointments & Getting Started
Many services require an evaluation or consultation before treatment. This allows your provider to review your health history, medications, goals, potential contraindications, treatment options, risks, and expected outcomes.
Clinical eligibility for any medication, procedure, or treatment is determined by your healthcare provider
Your first appointment is focused on getting to know you, understanding your concerns, and developing a personalized plan of care.
Depending on the type of service you are seeking, your visit may include:
- A review of your medical history, current medications, allergies, and relevant health conditions
- A discussion of your concerns, symptoms, goals, and expectations
- A focused physical assessment related to the service you are seeking
- Review of previous treatments, laboratory results, wound-care records, or other relevant information when available
- Recommendations for appropriate treatment options, including expected benefits, potential risks, alternatives, and anticipated follow-up
- An opportunity to ask questions before deciding how you would like to proceed
For aesthetic services, we will discuss your treatment goals and evaluate the areas you would like to address. When appropriate, treatment may be performed during the same visit.
For wellness, hormone optimization, or medical weight management, your provider will review your health history, symptoms, goals, and any necessary laboratory testing before developing an individualized treatment plan. Some treatments may require laboratory results or additional evaluation before they can be started.
For wound or ostomy care, your provider will perform a comprehensive assessment of the wound, ostomy, surrounding skin, and factors that may be affecting healing. This may include reviewing circulation, pressure or offloading needs, nutrition, diabetes management, mobility, current wound-care products, and previous treatments. An individualized plan of care will then be developed based on your assessment.
For mobile or facility-based appointments, having your current medication list, insurance information, recent medical records, wound-care orders, and available wound supplies ready for your provider can help make the visit more efficient.
Our goal is for you to leave your first appointment with a clear understanding of your condition or concerns, your available options, and the recommended next steps in your care.
I’d make this a separate FAQ question so patients can easily find it:
Possibly. For aesthetic services, we will discuss your treatment goals and evaluate the areas you would like to address. When appropriate, one or more treatments may be performed during the same visit.
However, based on your provider’s assessment, some aesthetic procedures may be recommended as a staged treatment approach rather than completed all at once. This can be especially important with dermal filler in certain treatment areas. Allowing time between treatments gives your provider an opportunity to evaluate your results before determining whether additional product is appropriate.
Our goal is to achieve a balanced, natural-looking result while minimizing the risk of an overfilled or “overdone” appearance.
If multiple procedures are requested or recommended, your provider may advise performing them during separate appointments. Staging treatments allows us to evaluate your response and results between procedures while prioritizing treatment appropriateness, patient satisfaction, and safety.
The amount, combination, and timing of treatment are individualized based on your anatomy, treatment goals, medical history, previous procedures, response to treatment, and your provider’s clinical assessment. In some cases, this may mean recommending less treatment initially, postponing a requested procedure, or developing a treatment plan that is completed over several visits.
Walk-ins are welcome when provider availability permits. Scheduling an appointment is recommended if you need a particular service or appointment time.
Yes. One of the goals of B & B Complete Wound & Wellness is to provide patients with access to multiple areas of care through a provider-led practice.
Depending on your individual needs, you may see us for facial aesthetics, skin rejuvenation, medical weight management, hormone optimization, wellness care, wound care, ostomy support—or a combination of services.
Call 470-684-1340 or use the online appointment-request option on our website.
For mobile wound care, facility partnerships, or more complex wound and ostomy needs, please contact our office so we can help determine the appropriate type of appointment.
Still Have Questions?
We know healthcare is personal, and sometimes the best answer comes from speaking directly with a provider.
Whether you are interested in facial rejuvenation, improving your overall wellness, managing your weight, optimizing hormones, addressing a difficult wound, or getting help with an ostomy, our team is here to help you understand your options.
B & B Complete Wound & Wellness
911 N Tennessee St., Suite 101
Cartersville, GA 30120
470-684-1340
Beauty, wellness, and healing—all under one roof.
Information provided on this website is for general educational purposes and is not a substitute for individualized medical advice, diagnosis, or treatment. Services and treatments are subject to provider evaluation, clinical eligibility, and medical appropriateness. Results vary by patient.